This article will provide video links of two methods users can use to sign in to the GoDocs platform: (1) via the new Single Sign On ("SSO") method or (2) via a secured 6-digit passcode.
How to Activate Single Sign-On (SSO)?
Please reach out to GoDocs Support to request SSO activation. We need to know know what is being used for your IdP (identity provider). The method of implementation changes based on the type of SSO you uses (SAML2.0, OpenIDConnect, Etc.). GoDocs Support will forward your request to our Product team to coordinate activation.
Please note after entering your email the main difference between SSO and Non-SSO is noted below:
- SSO users should select "Use single sign-on".
- Non-SSO users should select "Continue".
SSO - For clients that are leveraging SSO, these videos below provide information on how to log into the system.
Step 1: Enter user email
Step 2: Click "Use single sign-on"
Step 3: Your browser will redirect to your company's Identity Provider to authenticate you. (Ex. GoDocs uses Microsoft and DUO Security Two-Factor Authentication).
*Note: The steps may vary from what you see in the video depending on your company's authentication process.
Non-SSO - For clients that are not leveraging SSO, this video below provides information on how to log into the system.
Step 1: Enter user email
Step 2: Click "Continue"
Step 3: Your browser will redirect to you another page where you need to provide a password and 6 digit code that will be sent to your email.