Knowledge Base
Browse our frequently asked questions or use the search bar. If you can’t find what you’re looking for, please reach out!
- Insurance Proceeds Options
- How to "unprotect" your loan documents?
- Signing into GoDocs (SSO vs non-SSO)
- State Specific Documents
- Lender addresses
- Documents not offered by GoDocs
- Request for Notice of Default under California Civil Code Section 2924b
- Supplying customer-specific documents
- "Borrower Consent to the Use of Tax Return Information" Document
- Counter part signing
- New UI Feature: Arkansas Mortgage Compliance for Non-FDIC Institutions
- 🆕 New Feature: Unused Facility Fee for Fix 'n Flip Loans
- Disbursement and Funding Authorization
- Flood Zone Insurance: Include Tangible Personal Property or not?
- Where to add the Corporate Secretary?
- What is the Washington State Abbreviated Legal Description?
- 🧭 Step-by-Step Guide: Pledging Beneficial Interest for Trust Borrowers
- SOURCE OF BORROWER'S TITLE
- Are lenders required to pay interest on loan funds or borrower’s funds placed in an escrow account?
- Multi-Indebtedness Mortgage (MIM) Support for Louisiana Loans
- 🏛️ GoDocs Louisiana Mortgage Update: MIM Integration and Conventional Use Cases
- Feature Update: Built-In Mobile Home Collateral Language
- Lender protections when Borrower fails to pay property taxes
Borrower Page Questions
- What Organization ID do I place in the Org ID Box?
- What does the Power of Attorney checkbox do and when should I use it?
- How to add a Non-Signing Member?
- How to Add/Remove a Borrower, Borrower’s Address and married status?
- How do I add a Spousal Consent Waiver and when is it used?
- What does the Guarantor checkbox do and when should I use it?
- How do I add/remove guarantor(s)?
- Foreign Borrower, foreign guarantor, foreign address
- What if the trust documents do not specify a name for the trust?
- What does the Acknowledgements option dictate?
- Same Name Certification
- Borrower/Guarantor – Trust Entity Type
- Notice Provisions
- What should I check in GoDocs so that the Guaranty template reflects an entity and not an individual as guarantor?
- Vested Owner
- Non US entities
- Where do we input the title for a non-signing member?
- Does the guarantor's spouse have to sign the loan documents?
- How do I add an entity as trustee to my Trust Borrower?
- Guaranty & Guarantor Questions
- How do I confirm my Signature Blocks will look correct?
- Executing Loan Docs in Ohio
- Can a PO Box address be entered for borrower's address
- Non Standard Vesting relationship explained
- Show Recourse Options
Loan Page Questions
- Document Date?
- How to select the Index?
- What is the Month of Closing
- What does the "Is Loan Assumable" feature do?
- When do I select an O&M agreement (Operations and Management)?
- How can I include an Earnout Holdback Agreement?
- When to use a Side Letter Agreement or an Undelivered Item
- How do I add a General Security Agreement(GSA) for All Business Assets, what does a GSA cover and how will the GSA appear in my loan documents?
- Where do I go to include Replacement Reserves?
- Where do I go to include Loan Extension Options?
- ACH Payment Authorization
- What is the Default Rate?
- How do I add the Single Asset Requirement language to my loan documents?
- When "Has Per-Change Percentage Cap?" is selected
- When should I utilize the Special Instructions ("SI") field/ where is this field?
- Where do I input the MERS Number?
- Interest Calculations
- When should I select the box "Closing will be on the 1st of the month"?
- Can I include an Interest Reserve within the loan documents?
- What is the "Add Borrower Construction Language" feature?
- I thought the construction loan docs were a part of standard support, but it is showing premium. Is there a construction option that doesn't require premium support?
- What are the Payment, Completion, and Payment and Completion guaranty options? How are they different?
- What are the closing instructions options?
- Amortization
- Unusual loan structures
- LTV% and Partial Release
- Table funding
- Revolving Line of Credit and Non-Revolving Line of Credit
- How to enter a "negative Adjustable Rate Margin"?
- Where do I go to add the Predefined Note Type?
- Can I have our company specific forms come into the loan documents?
- The P&I Payment Estimate dollar amount on the Loan tab does not match my estimate. How do I change the dollar amount?
- How to add Financial Reporting & Financial Covenants?
- How do I add a changing rate from fixed to variable for a portion of a Construction Term Combo loan?
- What is the difference between the ARM and Hybrid loan type?
- Certificate of Deposit (CD) as collateral
- Why do our scheduled payment amounts differ from the GoDocs' payment amounts?
- Construction Loan Types
- What Is a Borrowing Base?
- Florida Balloon Payment and Doc Stamp Specifics
- Unsecured Loan: How to Order it
Property Page Questions
- What information is needed for a Subordinate Financing at Closing?
- What are the options for how to include Tax Parcel Number(s)?
- How to add an additional Property Address?
- Title Vesting
- Lien position
- Who can act as an appropriate trustee for a deed of trust?
- What is a Repair Agreement / Repair Holdback and how would I order one?
- Where do I go to include a PUD (Planned Unit Development rider)
- What is an Assignment of Management Agreement?
- The mortgaged property is a/are condo(s)
- Business purpose and non-owner occupancy provisions for Non-InvestorDocs loan packages
- Legal Description
- State Specific Question: Georgia
- Manufactured multiwide property
- Non-Standard Vesting: what is that?
- Does it matter if it is a purchase or refinance?
- Assignment of Mortgage/Assignment of Collateral
- What are indexing instructions for the state of Mississippi?
- What is an allonge? Why is it included in my document package at the end of the Promissory Note?
- Does GoDocs document loans outside of the United States?
- What is the intangible tax question?
- Construction Loans Questions
- Property in North Carolina & Borrower a married individual
- PUD box was not marked
- 2 separate properties located in 2 different counties
- Is a boat dock part of real property?
- Do you have loan documents for second trust deed, owner occupied, cash out for business purpose?
- I am working on a loan in the County of St. Louis City. I do not have that option to choose from just St. Louis.
- Does GoDocs offer a Co-Op loan?
- What if I have multiple borrowers that own multiple properties individually?
- How to enter more than one property address under one loan
- How does GoDocs handle the New York Section 22 Lien Law Affidavit?
- What are the UCC-1 Documents?
- State Specific Question: Pennsylvania
- Park-owned coaches/homes as additional collateral to Real Estate (MHC)
- Identifying Real Estate Collateral Location
- Where do I go to include a Ground Lease?
Miscellaneous Documents
- How do I add an SNDA and Tenant Estoppel?
- How do I order a TIC Agreement (Tenancy in Common Agreement)
- Request for Taxpayer Identification W-9 Form
- SNDA/Estoppel Questions
- What is "Full Recourse" on the GoDocs platform?
- SNDA documents & questions
- I am not seeing a specific address in the dropdown of the SNDA section. What do I do?
- Property Management: Requirements and Documentation
- Is the Borrower required to pay impounds? Can impounds be changed?
- Why Does GoDocs provide an Exhibit B "Certificate of Compliance" with the Loan Agreement?
- How to Adjust Disbursement and Funding Authorization Values and Data Fields?
- GoDocs Riders
- Does GoDocs offer Satisfaction of /Termination of Tenancy in Common documents?
- Does GoDocs provide a Beneficial Ownership form?
Modifications and Assumptions
- How can I do a modification for an additional advance of loan funds?
- Death of members/manager/partners/directors/etc. of an entity
- When we release an original guarantor does that guarantor need to sign the Loan Modification Agreement?
- What is the Expiration Date of Modification Documents? Since we are not recording anything, does this date have any significance?
- Where I can add in a non-repayment fee for not paying off by the maturity date?
- Is there a place for our loan officer to sign in the Loan Modification Documents?
- How do I obtain a NEW Loan Agreement for my Modification since the DSC requirement is changing?
- What documents are not included with an Assumption order?
- I am working on a forbearance agreement to extend maturity date. What product do I use?
Security Instrument / Property or State Specifics
- What are the 'Statement Regarding the Property' options when the collateral property is in New York?
- What product option / product type should I choose?
- Cross-default language
- What is a Fixture Filing and/or UCC-1 in my document package?
- Do the loan documents include the concept of not allowing the Borrower to incur other loans/debt without lender's consent?
- Iowa InvestorDocs - Purchase Money Mortgage or not?
- Vesting updates on a Louisiana order
- Where does GoDocs generate the title company on the Deed of Trust?
- How to add an additional security instrument
- Title is asking that California Deed of Trust be listed on the footer of page 1 of the Deed of Trust. It does show on all footers but page 1.
- Florida Properties
- Why does GoDocs recommend outside counsel review for properties located in KY, OH, NC, SC and TX?
- What does section D.2 of the Security Instrument mean for the Lender and the Borrower?
- Do GoDocs’ loan documents include a Lien/Set Off provision?
- Tenneesse Deed of Trust/UCC1 Maximum Principal Indebtedness Tax
- Consolidation, Extension and Modification Agreement (CEMA): what is it and can I order it?
- Georgia specific documents
- Enhancements to Dispute Resolution Provisions in GoDocs’ Loan Documents
- Assignment of Leases and Rents
- FUTURE ADVANCES
Other Questions
- Is there a way to have the Fannie Mae Inter Vivos Revocable Trust Rider printed with the docs for this order?
- Modification number. If we do not generate a specific modification number in our core system would we just leave this blank?
- ModDocs
- How does the Extension Option feature work?
- How do we engage GoDocs LegalNet?
- TIC Agreement
- Could you explain what the “SEAL” reference in certain signature block means?
- Where is language on attorney costs?
- I see that Fix and Flip and New Construction now have different document sets. Could you please explain the difference between the two document sets?
- Lender signature block
- Where are the Mortgage Assignment Documents and how should I use them?
- Where are the funding conditions in the document?
- Where are late charge fees and default rate language documented?
- Where are the provisions on notifications to our Borrowers and Guarantors?
- Why is there only 1 Guaranty document if I have multiple guarantors
- Why am I not receiving the verification code email when I try to reset my password?
- When do we use the "Duplicate" button?
- Borrower/Guarantor – LLC Entity Type
- General Document Questions
- Selecting the appropriate County from drop down
- Prepayment premiums & Prepayment Allowances
- Where would a non-signer appear on the loan docs?
- Late Charge and Grace Days
- Order Redraw
- Texas Deed of Trust
- Lender requirements and where to find them in the loan docs
- Fees: Attorney’s fees, Exit fees, Upfront fees
- What is the difference between a CERTIFICATED pledgor vs one that isn't?
- What is a process agent?
- What is a Limited Guaranty?
- Burn-off recourse
- Will I get charged if I order loan documents but the loan does not close?
- Intellectual Property
- Pledge Agreement
- Independent City in Virginia
- Misc. Lender requests
- Default Interest Rate
- How do I add an additional lender to the loan documents?
- Borrower equity injection
- Insurance pay-outs
- Add a new lender
- GoDocs scrivener services
- Lost Loan Documents
- Forced Placed Insurance
- Order placed but no files available
- New York Agricultural Real Estate
- Order Record
- Deposits for Taxes, Insurance etc
- What is an inception date?
- Info needed for complex Borrower structure
- Where can I find the "bad boy" carveouts
- How to reset my password?
- Uploads and release notes
- Carbon monoxide detector
- Can not access certain tabs on the data summary page
- Funding Form/Disbursement Instructions
- Flex Construction vs Lot Development
- How do I look up past orders?
- CommercialDocs, ApartmentDocs or InvestorDocs?
- Forced Paydown provision within DSCR
- Who is Beneficiary in Notice of Default?
- Invoice Customers
- Standard support or Premium support?
- Can I get a sample set of loan documents?
- Changes post order submission
- Data retention
- Data summary tabs locked by other user
- Why does C&I go immediately to premium?
- Where is the ALTA 14-06 Future Advance Priority in the Endorsement option?
- How to I add a new user for our company?
- I have a property that has a total of 8 units. Which product should I use?
- Do the loan docs cover ordinance or law coverage?
- How do I order a rush local counsel (LegalNet) review?
- Can not access a certain tab on the GoDocs system
- How do Financial Covenants flow into the loan documents?
- Notarized Limited Power of Attorney
- How to handle a clerical error on executed loan documents
- How Arbitration Provisions Work with Foreclosure in GoDocs
- Summary of Major Changes to GoDocs Terms and Conditions
- How to order an Entity Review
- Service Disruption Alert 7/22 (RESOLVED)
- Does the GoDocs loan agreement prohibit “material alterations/improvements” to a property?
- Pennsylvania: Business Purpose Affidavit