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Knowledge Base
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Property Page Questions
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Modifications and Assumptions
Security Instrument / Property or State Specifics
Other Questions
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Help Center
Knowledge Base
Bright Ideas
Knowledge Base
Borrower Page Questions
Loan Page Questions
Property Page Questions
Miscellaneous Documents
Modifications and Assumptions
Security Instrument / Property or State Specifics
Other Questions
old faqsCustomer Support
Knowledge Base
Please check below to find some frequently asked questions or use the search bar above. If you cannot find what you are looking, please reach out!
Tenneesse Deed of Trust/UCC1 Maximum Principal Indebtedness Tax
Consolidation, Extension and Modification Agreement (CEMA): what is it and can I order it?
Borrower Page Questions
What Organization ID do I place in the Org ID Box?
What does the Power of Attorney checkbox do and when should I use it?
How do I add a Non-Signing Member?
How to Add/Remove a Borrower, Borrower’s Address and married status?
How do I add a Spousal Consent Waiver and when is it used?
What does the Guarantor checkbox do and when should I use it?
How do I use the Corporate Secretary box?
How do I add/remove guarantor(s)?
Foreign Borrower, foreign guarantor, foreign address
What if the trust documents do not specify a name for the trust?
What does the Acknowledgements option dictate?
Same Name Certification
Borrower/Guarantor – Trust Entity Type
Notice Provisions
What should I check in GoDocs so that the Guaranty template reflects an entity and not an individual as guarantor?
Vested Owner
Non US entities
Where do we input the title for a non-signing member?
Does the guarantor's spouse have to sign the loan documents?
How do I add an entity as trustee to my Trust Borrower?
Guaranty & Guarantor Questions
How do I confirm my Signature Blocks will look correct?
Executing Loan Docs in Ohio
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Loan Page Questions
Document Date?
How to select the Index?
What is the Month of Closing
What does the "Is Loan Assumable" feature do?
When do I select an O&M agreement (Operations and Management)?
How can I include an Earnout Holdback Agreement?
When to use a Side Letter Agreement or an Undelivered Item
How do I add a General Security Agreement(GSA) for All Business Assets, what does a GSA cover and how will the GSA appear in my loan documents?
Where do I go to include Replacement Reserves?
Where do I go to include Loan Extension Options?
ACH Payment Authorization
What is the Default Rate?
How do I add the Single Asset Requirement language to my loan documents?
When "Has Per-Change Percentage Cap?" is selected
When should I utilize the Special Instructions ("SI") field/ where is this field?
Where do I input the MERS Number?
Interest Calculations
When should I select the box "Closing will be on the 1st of the month"?
Can I include an Interest Reserve within the loan documents?
What is the "Add Borrower Construction Language" feature?
I thought the construction loan docs were a part of standard support, but it is showing premium. Is there a construction option that doesn't require premium support?
What are the Payment, Completion, and Payment and Completion guaranty options? How are they different?
What are the closing instructions options?
Amortization
Unusual loan structures
LTV% and Partial Release
Table funding
Revolving Line of Credit and Non-Revolving Line of Credit
How to enter a "negative Adjustable Rate Margin"?
Where do I go to add the Predefined Note Type?
Can I have our company specific forms come into the loan documents?
The P&I Payment Estimate dollar amount on the Loan tab does not match my estimate. How do I change the dollar amount?
What is the Depository Requirement Financial Covenant option?
How do I add a changing rate from fixed to variable for a portion of a Construction Term Combo loan?
What is the difference between the ARM and Hybrid loan type?
Certificate of Deposit (CD) as collateral
Why do our scheduled payment amounts differ from the GoDocs' payment amounts?
Construction Loan Types
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Property Page Questions
What information is needed for a Subordinate Financing at Closing?
What are the options for how to include Tax Parcel Number(s)?
How to add an additional Property Address?
Title Vesting
Lien position
Who can act as an appropriate trustee for a deed of trust?
What is a Repair Agreement / Repair Holdback and how would I order one?
Where do I go to include a PUD (Planned Unit Development rider)
The mortgaged property is a/are condo(s)
Business purpose and non-owner occupancy provisions for Non-InvestorDocs loan packages
Legal Description
State Specific Question: Georgia
Manufactured multiwide property
Non-Standard Vesting: what is that?
Does it matter if it is a purchase or refinance?
Assignment of Mortgage/Assignment of Collateral
What are indexing instructions for the state of Mississippi?
What is an allonge? Why is it included in my document package at the end of the Promissory Note?
Does GoDocs document loans outside of the United States?
What is the intangible tax question?
Construction Loans Questions
Property in North Carolina & Borrower a married individual
PUD box was not marked
2 separate properties located in 2 different counties
Is a boat dock part of real property?
Do you have loan documents for second trust deed, owner occupied, cash out for business purpose?
I am working on a loan in the County of St. Louis City. I do not have that option to choose from just St. Louis.
Does GoDocs offer a Co-Op loan?
What if I have multiple borrowers that own multiple properties individually?
How to enter more than one property address under one loan
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Miscellaneous Documents
How do I add an SNDA and Tenant Estoppel?
How do I order a TIC Agreement (Tenancy in Common Agreement)
Request for Taxpayer Identification W-9 Form
SNDA/Estoppel Questions
What is "Full Recourse" on the GoDocs platform?
SNDA documents & questions
I am not seeing a specific address in the dropdown of the SNDA section. What do I do?
Property Management: Requirements and Documentation
Is the Borrower required to pay impounds? Can impounds be changed?
How to Adjust Disbursement and Funding Authorization Values and Data Fields?
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Modifications and Assumptions
How can I do a modification for an additional advance of loan funds?
Death of members/manager/partners/directors/etc. of an entity
When we release an original guarantor does that guarantor need to sign the Loan Modification Agreement?
What is the Expiration Date of Modification Documents? Since we are not recording anything, does this date have any significance?
Where I can add in a non-repayment fee for not paying off by the maturity date?
Is there a place for our loan officer to sign in the Loan Modification Documents?
How do I obtain a NEW Loan Agreement for my Modification since the DSC requirement is changing?
What documents are not included with an Assumption order?
I am working on a forbearance agreement to extend maturity date. What product do I use?
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Security Instrument / Property or State Specifics
What are the 'Statement Regarding the Property' options when the collateral property is in New York?
What product option / product type should I choose?
Cross-default language
What is a Fixture Filing and/or UCC-1 in my document package?
Do the loan documents include the concept of not allowing the Borrower to incur other loans/debt without lender's consent?
Iowa InvestorDocs - Purchase Money Mortgage or not?
Vesting updates on a Louisiana order
Where does GoDocs generate the title company on the Deed of Trust?
How to add an additional security instrument
Title is asking that California Deed of Trust be listed on the footer of page 1 of the Deed of Trust. It does show on all footers but page 1.
Florida Properties
Why does GoDocs require outside counsel review for properties located in Kentucky, Ohio, South Carolina and Texas?
What does section D.2 of the Security Instrument mean for the Lender and the Borrower?
Do GoDocs’ loan documents include a Lien/Set Off provision?
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Other Questions
Is there a way to have the Fannie Mae Inter Vivos Revocable Trust Rider printed with the docs for this order?
Modification number. If we do not generate a specific modification number in our core system would we just leave this blank?
ModDocs
How does the Extension Option feature work?
How do we engage GoDocs LegalNet?
TIC Agreement
Could you explain what the “SEAL” reference in certain signature block means?
Where is language on attorney costs?
I see that Fix and Flip and New Construction now have different document sets. Could you please explain the difference between the two document sets?
Lender signature block
Where are the Mortgage Assignment Documents and how should I use them?
Where are the funding conditions in the document?
Where are late charge fees and default rate language documented?
Where are the provisions on notifications to our Borrowers and Guarantors?
Why is there only 1 Guaranty document if I have multiple guarantors
Why am I not receiving the verification code email when I try to reset my password?
When do we use Duplicate button?
Borrower/Guarantor – LLC Entity Type
General Document Questions
Selecting the appropriate County from drop down
Prepayment premiums & Prepayment Allowances
Where would a non-signer appear on the loan docs?
Late Charge and Grace Days
Order Redraw
Texas Deed of Trust
Lender requirements and where to find them in the loan docs
Fees: Attorney’s fees, Exit fees, Upfront fees
What is the difference between a CERTIFICATED pledgor vs one that isn't?
Mississippi deed of trust
What is a process agent?
What is a Limited Guaranty?
Burn-off recourse
Will I get charged if I order loan documents but the loan does not close?
Intellectual Property
Pledge Agreement
Independent City in Virginia
Misc. Lender requests
Default Interest Rate
How do I add an additional lender to the loan documents?
Borrower equity injection
Insurance pay-outs
Add a new lender
GoDocs scrivener services
Lost Loan Documents
Order placed but no files available
New York Agricultural Real Estate
Order Record
Deposits for Taxes, Insurance etc
What is an inception date?
Info needed for complex Borrower structure
Where can I find the "bad boy" carveouts
How to reset my password?
Uploads and release notes
Carbon monoxide detector
Can not access certain tabs on the data summary page
Funding Form/Disbursement Instructions
Flex Construction vs Lot Development
How do I look up past orders?
ApartmentDocs or InvestorDocs?
Forced Paydown provision within DSCR
Who is Beneficiary in Notice of Default?
Invoice Customers
Standard support or Premium support?
Can I get a sample set of loan documents?
Changes post order submission
Data retention
Data summary tabs locked by other user
Why does C&I go immediately to premium?
I need to update my documents after submission
Where is the ALTA 14-06 Future Advance Priority in the Endorsement option?
How to I add a new user for our company?
I have a property that has a total of 8 units. Which product should I use?
Where is partial language located in a multiple property deal?
Do the loan docs cover ordinance or law coverage?
How do I order a rush local counsel (LegalNet) review?
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